Lynda Falkner, Manager, Cheshire County Federal Credit Union, August 9, 2011
"It is completely without hesitation that I write this letter of recommendation for Ron Bratcher and
Raptor Cleaning. Ron has been cleaning our office of approximately 2,300 sq ft since 2008. He does the
typical dusting, vacuuming, taking care of the trash, cleans the bathrooms, washes the tile lobby floor,
and wipes down and cleans our glass entryway. We periodically have him scrub our rubberized tile floor
and shampoo the carpets.
Ron comes in with a smile and a "hello" if we are still in the office when he comes in, and he is quick
to address anything extra I might ask of him. He also refills our paper products and soap dispenser and
will let me know when we are low on supplies. I have never had any
issue or concern when Ron is in our building."
Ron Owens, Executive Directory, Monadnock Conservancy, August 10, 2011
"I write to provide a very enthusiastic and positive recommendation for Ron Bratcher of Raptor Cleaning.
Ron has been cleaning our offices and other shared spaces at 15 Eagle Court in Keene since January 2007,
and since that time I have been consistently - never disappointed - with his thoroughness,
professionalism, courtesy, and friendliness.
My collogues and I have been 100% satisfied with Ron's cleaning services, which include vacuuming,
dusting, straightening, and emptying trash in our offices, as well as complete cleaning of bathrooms,
hallways, the kitchen, and other shared spaces throughout the building.
What sets Ron apart; however, are his courtesy and character. I am often still working in my office
when Ron arrives to clean on Wednesday evenings, and I find that Ron goes out of his way not to distract
or disturb me as I work, usually saving our office for last or waiting until I depart. When we do chat,
usually when I am packing to leave, I greatly enjoy Ron's friendly company and appreciate how he asks how
I'm doing or to learn more about our organization. Ron's wife, Wanda, handles billing and general
communications, and she too is delightful and highly professional. I am grateful and honored to have
gotten to know Ron, Wanda, and their son.
Finally, Ron is extremely careful about building security. Not only is he diligent about locking up
after himself, on at least one occasion he and Wanda have contracted me after having arrived at the
building to find it unlocked and vacant (the fault of another tenant). He re-secured the building, of
course, and his timely notification allowed us to improve our own systems for locking up after ourselves.
You will find no one better than Ron, and I am happy to speak further about his qualifications.
Kristin R McKeon, President, Ellis Robertson Corporation, August 11, 2011
"Raptor Cleaning has been responsible for the weekly cleaning of all public areas in my office building
for almost five years. During this time I have found their services to be truly professional in every
way. Raptor Cleaning is thorough, works independently, and brings items to my attention that need
occasional care when and if needed. I am confident that any and all work they perform will meet my
standards and I have no need to check up on them and their work. This is quite important to me as I have
little extra time in my work schedule. Raptor Cleaning is large enough to take on involved projects and
yet still small enough to be flexible and work with me on any unique cleaning projects.
I am happy to recommend Raptor Cleaning for any job, large or small. Feel free to contact me for more